Assistant Payroll Manager

Here at MHA, we take the time to create great relationships with our clients to become not just their trusted advisers, but valued partners that face the future together.

As a Top 14 firm of chartered accountants, tax and business advisers, we work in partnership with clients ranging from entrepreneurs and individuals to multi-national corporations. We work together to navigate an ever-changing business world and proactively identify the opportunities that tomorrow presents.

Leveraging our national network of offices, we offer a comprehensive range of financial and business strategy services to clients across the UK, enabling them to achieve profitable growth and build sustainable long-term success. As a member of Baker Tilly International, we have a global reach that allows us to offer our insight and expertise wherever our clients need us to be. We believe this makes us a national and international partner of choice for entrepreneurs and multi-national enterprises across the world.

Our agile and responsive approach means we are always on hand to have the right conversations about with clients at the right time, allowing us to identify their goals and business needs both now, and in the future.

What does the role entail?

•    To look after a range of payrolls and contribute to the firm’s aims to offer an accurate and quality service. 
•    Assist the Payroll Manager with the introduction and set up of new client and their payrolls. 
•    To review client issues and implement new procedures.
•    To provide support on the Auto Enrolment aspect of payroll and ensure that relevant and up to date procedures are in place

Management of Clients
•    To look after a range of payrolls and contribute to the firm’s aims to offer an accurate and quality service. 
•    To co-ordinate compliance, service delivery and ensure that the information is collected in the most efficient manner, timetabling work wherever possible to suit the needs of the client.
•    To ensure that compliance deadlines are met.
•    To identify opportunities for providing other relevant services.
•    To maintain accurate and up to date client records on CCH.
•    To produce file notes of any client meetings or telephone calls and circulate, as appropriate, to other staff members responsible for the client. 
•    To report any client dissatisfaction immediately via the Payroll Client Services module and/or the complaints procedure.
•    To ensure that clients receive notices in a timely manner. 
•    To bring any problems to the Line Manager’s attention immediately.  

Management of Work
•    To plan own time to ensure delivery of a timely and efficient service to clients.
•    To work flexibly, where required, to accommodate the need of the whole department.
•    To identify any under-utilisation of staff to the relevant person.
•    To assist in the work flow of the department.
•    To review work in progress and debtors on a monthly basis, reporting any concerns or billing opportunities to the Payroll Manager.

Communication
•    To communicate the firm’s values and objectives both externally and internally in a positive and motivational manner.
•    To liaise with staff in other departments where applicable to ensure a complete and prompt service for clients.
•    Contribute as a team player.
•    Build relationships with intermediaries and look for business development opportunities. 

Self-Management
•    Take an active role in own personal development.
•    To manage personal time and working practices to maximise profitability and protect the food reputation of the firm.
•    To maintain the highest standards of personal organisation, setting an example to more junior members of staff.

Essential skills 

•    Ability to process payrolls in accordance with departmental procedures and legislation. 
•    Manage the submission of client payroll data.
•    Liaising with clients to ensure submission deadlines are met.
•    Issuing payslips, summary reports and PAYE information to clients.
•    BACS and electronic banking of salaries.
•    Maternity, paternity and adoption pay administration. 
•    SSP administration (including the completion of SSP1 forms).
•    User reports for NHS pension scheme data.
•    Auto Enrolment provisions.
•    Setting up of new payrolls on appropriate software.
•    Technically compliant and gives due consideration to risk.
•    Liaison with HMRC.
•    Dealing with ad hoc payroll queries from clients and staff.
•    Ability to build effective relationships internally across departments and externally.
•    Works as a team and considers the needs of the whole department. 
•    Is a positive influence within the team and deals with problems/issues constructively.
•    Plans to make effective use of time and consistently meets deadlines.
•    Asks for feedback on own performance and seeks out opportunities for development. 
•    Appropriate computer software skills, including Microsoft Word and Excel.
•    Demonstrates attention to detail.
•    Good communication skills, both written and verbal.
•    Ability to use internal systems and procedures to set up and ensure Client Service standards are met for new clients.

Why Join us?
Over the last few years, we have won multiple industry awards such as National Firm of the Year, Tax Team of the Year, Graduate and Non-Graduate programme of the Year, Best Advisory Services and most recently the gold standard accreditation by Investors in People
•    Genuine Work Life balance
•    33 days holiday Inc. bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days)
•    Competitive salary package
•    Employee Recognition awards
•    Accredited Investor in People
•    New and improved programme for Succession planning and supportive management structure to help you realise your potential
•    And more!

Its an exciting time to join the firm so take you next career step with us.