Business Administrator

Who are we?

Here at MHA, we take the time to create great relationships with our clients to become not just their trusted advisers, but valued partners that face the future together. 

As a Top 14 firm of chartered accountants, tax and business advisers, we work in partnership with clients ranging from entrepreneurs and individuals to multi-national corporations. We work together to navigate an ever-changing business world and proactively identify the opportunities that tomorrow presents. 

Leveraging our national network of offices, we offer a comprehensive range of financial and business strategy services to clients across the UK, enabling them to achieve profitable growth and build sustainable long-term success. 

As a member of Baker Tilly International, we have a global reach that allows us to offer our insight and expertise wherever our clients need us to be. We believe this makes us a national and international partner of choice for entrepreneurs and multinational enterprises across the world. 

Our agile and responsive approach means we are always on hand to have the right conversations with clients at the right time, allowing us to identify their goals and business needs both now and in the future.  

Key Responsibilities

• Providing exceptional Business Administration support to our clients and colleagues in a professional and innovative environment.
• Providing exceptional administration support including letters, reports, databases and online systems, with high level attention to detail
• Completing tasks in a timely manner, within agreed SLA’s and dealing with urgent matters as they arise
• Keeping online databases up to date
• Professional and efficient interaction with clients either on the phone, in person or via email
• Answering phones and dealing with queries in line with our firms’ standards.
• Using online PDF editors to prepare documents for use on our online e-signing software.
• Providing PA support including arranging internal and external meetings, travel arrangements and time management assistance
• Producing and maintaining firmwide templates in line with the firms branding and style guidelines.
• Provide ongoing support to the partners and teams on departmental projects and reports
• Ad hoc assistance to team members as required, no two days are ever the same.
• Providing front of house assistance and attendance at offices as required 
• Continually seeking opportunities to improve processes, linking with wider service line efficiency projects. Sharing best practice and tips to help others work more efficiently, making best use of technology and resources available.
• Providing contingency cover across the Northwest region when necessary
• Complying and championing our firm’s Values

This list of responsibilities is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties as discussed and directed by their line manager.

Experience, Knowledge, Skills and Qualifications required:

• • •  
• Excellent administration, organisational and prioritisation skills with the ability to manage time efficiently
• Strong communication skills in all mediums, with proven ability to listen to the needs of the business
• Good understanding of MS office (specifically, Teams, Outlook, Word, Excel and Power Point)
• Strong numeracy and literacy skills
• Ability to maintain effective working relationships with clients, Partners, colleagues and staff.
• Professional telephone and personal manner.
• Ability to demonstrate initiative.
• Good standard of general education in Maths and English.
• Meticulous attention to detail.

Our application form takes just a few minutes to complete and includes some diversity questions. MHA is a committed member of Access Accountancy and as such, we track our diversity stats and actively work to improve on these, year on year, looking at new ways to promote our roles to the widest audience. Any data collected is fully anonymised before sharing with any external parties, as per our Data Protection Policy and is not visible to hiring managers, or used in any way during the selection process.